PHEAA’s new customer service facility expected to create nearly 150 jobs in Delaware County
Harrisburg, PA (April 19, 2012) – Representative William Adolph Jr., Chairman of the Pennsylvania Higher Education Assistance Agency (PHEAA), today announced a new job creation initiative in Delaware County that will generate nearly 150 employment opportunities for local residents.

“I am pleased to announce that PHEAA has made a decision to invest in Delaware County by locating a new customer service facility on Seaport Drive along the riverfront,” said Adolph. “This facility will have a county-wide impact and help PHEAA provide industry-leading customer service using skilled workers from right here in Southeast Pennsylvania,” added Adolph.

Building on nearly 50 years of financial aid experience, PHEAA services student loans commercially as American Education Services and for the US Department of Education as FedLoan Servicing.

PHEAA’s combined student loan servicing operations help more than 7.1 million borrowers manage their student loan debt in Pennsylvania and throughout the nation.

“PHEAA’s new facility is a welcome achievement for our recent economic development efforts in the Chester area,” said Senator Dominic Pileggi. “Bringing nearly 150 new jobs to our community will help provide needed relief for many residents who have been struggling through difficult economic conditions.”

As a self-funded state agency, PHEAA uses its business earnings to support its public service mission and to pay its operating costs, including the operation of this new facility, administration of the Pennsylvania State Grant and other state-funded student aid programs.

Additionally, PHEAA contributed $50 million of its earnings to supplement the State Grant Program in 2011-12, which provided for larger grant awards to thousands of additional students with financial need. PHEAA expects to provide an additional $50 million to supplement the program for 2012-13.

“PHEAA’s success as a student loan servicer is a huge win for the Commonwealth,” said Senator Wayne Fontana, Vice Chairman of the PHEAA Board of Directors. “PHEAA is more than the go-to-resource for Pennsylvania’s families planning for higher education - it’s an economic engine that creates thousands of jobs, funds its own public service mission and saves millions of dollars for taxpayers each year.”

PHEAA expects to hold its first regional job fair this summer with operations at the facility beginning this fall.

Potential candidates are encouraged to visit to learn more about available positions and to follow PHEAA’s jobs Facebook page at for the latest employment and job fair updates.

Keith New, 717-720-2509
Michael Stoll, 717-787-1711
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